School Policies
Complaint Process – Student Ombudsman
Should a student or their parent be dissatisfied with the educational services they received, are receiving, should have received, or need, they can file a complaint with the Student Ombudsman.
Learn more about the Complaint Process – Student Ombudsman on the ETSB website.
School Policies
Bill 56 – Anti Bullying Action Plan
As many of you may be aware, the government has a bill (Bill 56) that addresses the issue of bullying in schools. This bill requires that all schools have an Action Plan and a protocol in place to help students, parents, and staff to differentiate between bullying and issues of conflict and violence. The protocol must also provide parents, students and staff with the necessary tools for reporting incidents of bullying, and the procedure for accessing these tools. As part of the Princess Elizabeth Elementary School’s protocol, there are “report forms” that can be used by parents to report incidents of bullying. There are different ways to report an incident that will ensure that follow-up is done at the school level and that feedback following the investigation of reported incidents, will be given back to parents. Similarly, there are forms that the students, staff and administration can use to report such incidents. If you feel that your child is a victim of bullying, please contact us at 819-843-4847 to request a form or through the school email. We will then advise you of the next step to take in the reporting process and will assist you, if necessary, in filling out the report. You will find with this letter the basic information regarding bullying and other more in-depth information will be posted on the ETSB Website under Princess Elizabeth Elementary School. Please take a moment to read this useful information. It is important to remember that bullying is an on-going problem that can have long-lasting repercussions for victims and bullies. It exists not only in schools, but in society in general. It is only by bringing awareness to the issue and by working together that we will be able to improve the situation and provide a safe and healthy learning and working environment for our children and peers. Please do not hesitate to contact us should you have questions concerning the Princess Elizabeth Elementary School protocol. If you need information in French, please contact the office.
Online Banking
School items invoices can be paid with online banking through your banking services. Currently, The National Bank, Desjardins, Scotia Bank, TD, Tangerine and BMO-Bank of Montreal customers can use this service. Other financial institutions might be added. You only have to add COMMISSION SCOLAIRE EASTERN TOWNSHIPS – SCHOOL ITEMS as a payee. You will need to fill the requested information along with the 20 digit number; being the “reference number.” This number identifies both the student and the payer. This number will be the same, as long as your child goes to the same school. You will need to create a separate payee’s invoice reference number to pay for each of your children (as they each have a unique ref. number). You will also need to enter a separate payee ref. number for each payer: if both parents pay an invoice, each of them has their own ref. number (i.e. joint custody). It is therefore very important to use the accurate ref. number. You can also pay at an ATM machine, by inserting the payment coupon with your payment. Please note that there is a delay of 2 to 3 working days to allow all data to be updated in our different software. It is important to know that if your child changes school, you will need to update your payee’s ref. number as they are specific for each school. that you will find on the top of your invoice/statement of account, just above your name (payer’s name). The number starts with 836. PLEASE NOTE THAT THE BILLING FOR SCHOOL ITEMS IS DIFFERENT THAN THE ONE FOR DAYCARE SERVCICES WHICH IS ALSO DIFFERENT THAN SCHOOL TAXES. THERE ARE 3 DIFFERENT REFERENCE NUMBERS, ASSOCIATED TO 3 DIFFERENT SUPPLIERS (1 SUPPLIER FOR THE DAYCARE, 1 SUPPLIER FOR SCHOOL ITEMS AN DONE FOR SCHOOL TAXES). IT IS MANDATORY TO HAVE THEM SEPARATE.